We answer some of your Frequently Asked Questions regarding our platform. If you have a query that is not answered here, Please contact us.
Deposit and withdrawal are available for at any time. Be sure, that your funds are not used in any ongoing investment before the withdrawal. The available amount is shown in your dashboard on the main page of Investing platform.
Visit the password reset page, type in your email address and click the `Reset` button. Visit the password reset page, type in your email address and click the `Reset` button.
You will get an automatic notification once we send the funds and you can always check your transactions or account balance. Your chosen payment system dictates how long it will take for the funds to reach you.
You can withdraw the full amount of your account balance minus the funds that are used currently for supporting opened positions.
Yes, you will be able to invest on our platform, but subject to certain country restrictions. You will also need to provide sufficient documentation so that we can verify your identity.
We are a fintech (finance technology) company that offers an online financing platform connecting Investors and Borrowers.
Investors use our platform to gain attractive returns by financing SME projects, while borrowers use our platform to gain fast, transparent, cost-effective loans.
No, you can currently own only ONE investor account and ONE borrower account with aircapital.
You can send an email to hello@aircapital.co with your name and Investor ID and we will close the account for you.
You can change it by clicking “Forgot your password” on the login page. You will receive an email to reset your password after.
The repayment amount and dates will be provided on the investment sheet of each deal.
We have partnered with an Escrow Agent, Vistra, a licensed trust company regulated by the Monetary Authority of Singapore (MAS) and created an Escrow account for monies transferred by our Investors and Borrowers.
Vistra is ranked among the top three corporate service providers globally.
No, we are legal but unlicensed by the Monetary Authority of Singapore (MAS) as we offer inordinate returns to investors.
We have partnered with Vistra and created an Escrow account for monies transferred by our Investors and Borrowers. If aircapital must cease its operations, monies held in the Escrow account will not be liable to payments owed by aircapital. This also ensures that deposits made by Investors to their Investor Wallet (that are not yet invested) would be returned to them.